bh99 Terms and Conditions

These terms and conditions ("Terms") govern the use of the bh99 platform and all its services. When you visit the bh99 website, create an account, or use any service, you are automatically considered to have agreed to these Terms.

These Terms form a legally binding agreement. If you disagree with any part of these Terms, please refrain from using our platform.

1.1 Definitions

• "Platform" refers to bh99's website, mobile site, and all related services.
• "User" or "You" refers to any person registered on or visiting the platform.
• "Account" refers to your personal registered account on the bh99 platform.
• "Funds" refers to money (Bangladeshi Taka, ৳) deposited in or withdrawable from your account.
• "Bonus" refers to promotional offers, free bets, or additional credits provided subject to specific conditions.

1.2 Applicable Law

These Terms and any disputes relating to the use of the platform will be governed by applicable international gaming regulations. Users are responsible for ensuring the legality of online gaming activities within their own legal jurisdiction.

2.1 Age Restriction

You must be at least 21 years old to open an account and participate in gaming activities on the bh99 platform. This platform is intended only for those aged 21 and above. bh99 is committed to preventing underage gaming and reserves the right to verify age.

2.2 One Account Policy

Each user may open only one account. If multiple accounts are found under the same person's name, all accounts may be cancelled and deposited funds may be forfeited.

2.3 Registration Terms

• All information provided during registration must be accurate, complete, and truthful.
• You must provide your full name, date of birth, and contact details correctly.
• bh99 may request identity verification documents (NID, passport, etc.) at any time.
• Providing false information will result in immediate account closure and winnings may be forfeited.
• If your information changes after registration, you must notify the support team immediately.

You are solely responsible for ensuring the security of your account. Keep your login credentials (username and password) confidential and do not share them with anyone.

• Use a strong password that includes uppercase and lowercase letters, numbers, and special characters.
• If you notice any suspicious activity, contact our live chat support immediately.
• Make sure to log out after using your account on a public or shared device.
• bh99 will not be held responsible for unauthorized activity on your account if you share your password or neglect security.

bh99 keeps your account data protected with SSL encryption and does not sell it to third parties.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and direct bank transfer.
• All transactions are completed in Bangladeshi Taka (BDT / ৳).
• Deposited funds are usually added to your account instantly; if delayed, please notify the support team.
• bh99 reserves the right to verify suspicious transactions.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 5 to 30 minutes.
• Identity verification may be required before a withdrawal request is completed.
• It is advisable to use the same method for both deposits and withdrawals.
• Withdrawals may be held if active bonus wagering requirements on your account have not been met.

4.3 Anti-Money Laundering Policy

bh99 is committed to preventing money laundering and terrorist financing. We reserve the right to report suspicious financial activity to the relevant authorities. Users must deposit funds from legitimate sources only.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit up to a maximum of ৳20,000. The following conditions apply to claiming this bonus:

• Before withdrawing bonus funds, you must complete wagering of 25 times (25x) the total bonus amount.
• There is a specific time limit to meet the wagering requirement — this will be stated at the time the bonus is issued.
• Not all types of games can be played with bonus funds — specific restrictions apply.
• Multiple people at the same address or on the same IP address may not claim the bonus.

5.2 Other Promotions

bh99 offers various promotional offers from time to time. Each offer has its own terms and conditions, which are detailed on the offer page. As a general rule:

• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• bh99 reserves the right to modify, suspend, or cancel any promotion.
• If bonus abuse is proven, the bonus and any associated winnings may be forfeited.

5.3 VIP Program

bh99's VIP program has three tiers: Bronze — up to 0.3% weekly cashback, Silver — up to 0.5% weekly cashback, and Gold — up to 0.8% weekly cashback. Tier promotions are determined based on regular active participation and gaming history. See the VIP page for full details on each tier's benefits.

All games offered on bh99 are operated by third-party game providers. Game outcomes are determined by a Random Number Generator (RNG) and are completely unbiased. bh99 has no influence over game results.

• If a connection is lost during a game, bets may be settled automatically.
• In the event of a technical error, bh99 will make a decision in accordance with the applicable policy.
• Betting limits for any game are stated in the game lobby.
• The game provider's server data is final — you cannot rely on data displayed on your screen.

For live casino games, the dealer's decisions and game rules are final. Any disputes must be reported to the support team within 24 hours.

The following activities are strictly prohibited and, if detected, will result in account closure and forfeiture of funds:

• Using fraudulent software, bots, or automation tools in any game or system.
• Attempting to claim bonuses or advantages by creating multiple accounts.
• Using the platform for money laundering or illegal financial activity.
• Harassing, threatening, or behaving inappropriately toward other users.
• Exploiting technical vulnerabilities (bugs or glitches) to gain an unfair advantage.
• Operating an account using a false identity or someone else's identity.
• Filing chargebacks or fraudulent claims with a bank or payment service.

8.1 Closure by bh99

bh99 reserves the right to suspend or close any account without prior notice in the following circumstances:

• A proven breach of the terms and conditions.
• Failure to complete identity verification or provision of false information.
• Suspicion of money laundering or fraud.
• Suspicion that an underage person is operating the account.

8.2 Closure by the User

You may request to close your account at any time. A self-exclusion service is also available for responsible gaming purposes. Please withdraw any remaining valid funds before closing your account.

To the maximum extent permitted by law, bh99 is not liable for:

• Financial losses caused by technical failures, server downtime, or internet connection issues.
• Losses resulting from the user's own negligence or failure to follow the terms and conditions.
• Issues related to third-party services (payment providers, game developers).
• Indirect or incidental losses arising from gaming.

bh99's total liability will in no case exceed the amount deposited in that specific transaction.

bh99 strongly believes in responsible gaming. We want all our users to play for entertainment, not out of addiction. Under this policy, we provide the following features:

• Deposit Limit Setting: You can set your own daily, weekly, or monthly deposit limits.
• Take a Break: The option to temporarily suspend account activity for a set period of time.
• Self-Exclusion: The option to permanently or temporarily close your account for a long-term break.
• Reality Check: Regular reminders of time spent and money used during gameplay.

Gaming is entertainment — not a solution to financial problems. If you feel you have a problem with gaming, contact our 24/7 live chat support or visit our Responsible Gaming page.

Protecting your personal information is our priority. How bh99 collects, uses, and stores your data is described in detail in our Privacy Policy. The key principles are:

• All your personal and financial information is protected by SSL encryption.
• Your information is never sold or rented to third parties.
• Information may be shared on a limited basis for payment processing and to meet legal obligations.
• You can request to view or correct your stored information at any time.

For more details, please read our Privacy Policy page.

bh99 reserves the right to change these terms and conditions at any time. In the event of changes:

• A notice will be published on the website for any significant changes.
• Updated terms will take effect from the date they are published.
• Continuing to use the platform after a change means you have agreed to the new terms.
• If you do not agree to the new terms, you will have the option to request closure of your account.

Visit this page regularly and stay informed about the latest terms and conditions.

If you have any questions or complaints about these terms and conditions, please contact our support team. We provide 24/7 support in Bengali.

For more information, visit our FAQ page or learn about us on our About Us page.