bh99's Privacy Policy — Your Information Is Safe With Us

We collect various types of information to create, manage, and provide services on your bh99 account. This information can be divided into two main categories: what you provide directly, and what is collected automatically while you use our platform.

1.1 Information You Provide

We collect the following information during registration and account management:

• Full name and date of birth (for age verification)
• Email address and contact details
• Residential address and nationality
• Copy of national ID card or passport (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Records of conversations with the support team via live chat and email

1.2 Automatically Collected Information

When you use our platform, the following technical information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Login time, session duration, and activity logs
• Data collected from cookies and similar tracking technologies
• Gaming transactions and betting history

bh99 never sells your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:

3.1 Service Provider Partners

To operate our services, we work with trusted technology partners — such as payment gateway operators (bKash, Nagad, Rocket), cybersecurity providers, and game software developers. These partners will only receive the information necessary to provide specific services and are contractually bound to uphold our privacy standards.

3.2 Legal Requirements

We may be required to disclose information to comply with court orders, requests from government authorities, or applicable laws. In such cases, we will provide only the minimum information legally required.

3.3 Fraud and Abuse Prevention

It may be necessary to share information with relevant authorities or industry bodies to prevent online fraud, money laundering, or other illegal activities.

bh99 uses industry-standard security technologies and practices to keep your personal information safe.

However, no method of transmitting or storing information over the internet is 100% secure. We strive to maintain the highest security standards, but we cannot guarantee complete security. You should also keep your account password confidential and never share it with a third party.

As a user of the bh99 platform, you have the following rights regarding your own personal information:

• Right to Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your personal information.
• Right to Erasure: In certain circumstances you may request deletion of your information, although information retained to fulfil legal obligations will not be covered by this.
• Right to Restrict Processing: You may object to the processing of your information or restrict its use for specific purposes.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw any consent given on the basis of consent at any time.

To exercise these rights, contact us at [email protected]. We will respond in a timely manner after verifying your request.

bh99 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• A prominent notice will be displayed on the platform
• A notification may be sent to your registered email address
• The "Last Updated" date at the top of this page will be changed

Continuing to use the platform after changes have been made means you agree to the updated policy. We therefore recommend visiting this page regularly.